Return and Exchange

At Pinaken, we are committed to providing you with high-quality products and a seamless shopping experience. To ensure transparency and clarity, we have outlined our Return and Exchange Policy below.

Please read this policy carefully before making a purchase.

Return and Exchange Policy

Returns are accepted only in cases of manufacturing defects, which need to be reported within 24 to 48 hours of receiving the order. This will be accepted by us only if you take a video of the product that shows the manufacturing defect along with the original packaging of the product.

Cancellation Policy

Please note that once an order is placed on our website, we do not provide a cancellation policy. We begin processing orders as quickly as possible to ensure timely delivery to our customers. Therefore, we recommend reviewing your order carefully before finalising the purchase.

Contact Us

If you have any questions or need assistance with returns, exchanges, or any other matter, please contact
our Customer Support Team at help@pinaken.in or +91-7011842131.

By making a purchase on our website, you acknowledge that you have read and agreed to our Return and Exchange Policy, including the terms related to damaged products and our cancellation policy.